Is Royal Mail really busy at the moment?

Mega mega busy as it's Christmas and people have been ordering online during lockdown.
U.K.

Well, it is the Christmas season. Draw your own conclusion.

A friend of mine who is a postie has informed me that they are extremely busy. he how has to work weekends when he only worked on a Saturday every other week.

He tells me that he has to do a great deal of overtime to try to stay ahead it.

December is busy for the mail every year due to Christmas cards and presents.

oh yeah I bought from Amazon co uk on November 14th and it hasnt arrived yet until now (December 9th).    But I dont live in UK.    In the past, it arrived in 10 days from the shipping date.      

Probably they are short of employees due to covid19.....

They are making covid excuses but it is a good idea to use the letter boxes that are for the covid test kits, they can still be used for mail and just the other week I did that and my card was delivered the next day. I don't know how they can say covid is a problem for them, the business I work in is still operating as normal and postmen/women are not likely to catch it while mostly outside pushing letters through holes, or if it's a parcel, they can knock, put it down and then back off two bloody metres away from me before I get the door. They are bad anyway and are just using covid to justify their slacking now.

I ordered something on 11/29. Was supposed to be here 12/4. Still waiting. Guy sent it, Post office had it and misplaced it apparently. Believe it or not most of us do not us royal mail.