English practise

"ABC Company. Good morning. Can I help you?"

"Yes. Can I speak to John Bird please?"

"I am afraid John is not in the office right now. Can I take a message?"

"Oh, dear! I have an urgent order. We need five hydraulic pumps by June 22nd."

"Just a minute. Can you tell me your name please?"

"I am sorry. My name is Elena Moretti from Stern Hydraulies, Switzerland."

"All right. Let me take down the details and get John to contact you. Did you say five units?"

"Yes, the reference number is SG 94321."

"SG 94321, five units."

"Yes, that's right. The important thing is the delivery date. We need them by June 22nd."

"I don't think that would be a problem."

"It is good to hear that for we are a new customer."

"I see. When John comes, I will tell him immediately. Do you want us to confirm your order by email?"

"Yes, of course. Thanks very much."

"You are welcome. Goodbye."

"Goodbye."

Thank you!!!

Well done.