回客人的感謝信(英文回信)

2011-07-13 2:53 pm
After made purchase from our webstore, the customer wrote to us:

Just wanted to let you know that I received the frames today. Thanks so much! I wrote a five-star review on Yelp for your store. :)

(where Yelp is Yelp.com and five-star is the best/highest honor)

Below is my draft reply. Any corrections, suggestions to improve it?

"Thank you (customer name), Nothing else says more than the compliments you put on the net. We are so honored to have you be our customer. We always believe in A-1 (best) customer services"

ps. thank you for reading my post.

回答 (7)

2011-07-14 2:04 am
✔ 最佳答案
Paul, the keyword is "empowerment", and you need to let customers feel it's they who "initiate" something good in life. To that effect, either use verbs more often than nouns or adjectives, or refrain from using the first person (or plural) narrative like "we are most pleased..." or "I really appreciate..."

Thank you (xxx) for choosing us to offer you our best product, and your good review matters a lot to us more than a good word-of-mouth but enables us to become a better company in the future.




2011-07-15 2:57 pm
Thank you (customer name).
This is the best compliment I could ever get.
or
Nothing means more than the your compliments.
or simply
"Your compliments mean a lot to us" is good enough, so it doesn't sound flatter-ish.

We are very honored to have you as a customer, and we will provide believe in A-1 best customer service.

ps. thank you for reading my post.
參考: me :)
2011-07-14 10:15 am
Your comment encourages us to strive for the best services.

-- that's a very good line !

2011-07-14 02:25:19 補充:
老翻哥 - 見解獨到, 不同凡響

2011-07-15 13:26:29 補充:
Mr Wu, if not too trouble, please send those to me by email. thanks Paul
2011-07-14 3:48 am
To Paul大師

商業書信非我所在行~

回答欄的大師都寫得很好

參考他們的即可^_^
2011-07-14 2:15 am
The letter you wrote is surely good,
. it's short and to the point. I would like to try writing such a letter like you as follows;Dear sirs;
. Thank's your letter sending in reply,
. it's paid me a splendid compliment as
. a five-star review on Yelp for my store,
. furthermore, be privileged and honored to have
. the best customer like you.By the way, some news need for you.
Showing up the new hot products on Yelp in our store,
. those are now making so hit in the market.
We should be glad to e-mail you about any information like that.
The reduced offer we can make if you want.
To tell us, we'll arrange and good service to your purchase instantlyThank you so much again.
Yours sincerely
Paul
July 13 2011
Bring you store [on Yelp ] good luck forever

拜讀貴函 極為簡要明瞭 [ 重點突出]。。
我想嘗試寫像你這樣的函件 如下;

敬啟者;
感謝回函 ,以最頂尖贊美誇讚我們 onYelp 商店再此,深感榮幸, . 有如此像你這樣最好的客戶。

順便說一下,一些新消息。
展示了新的熱點產品的在我們的 onYelp 商店,
。目前這些在市場上大為轟動熱賣,我們樂意,有關的任何信息以電子郵件會知。
,如果你需要, 我們可以提供折扣價。
請示知,若有意購買, 我們將安排. 並為你做良好的服務 .

再次謝謝。
此致
保羅
2011年7月13號


祝你帶來永久的[ Yelp [ 商店 好運




2011-07-13 18:42:32 補充:
we'll arrange and good service to the purchase that
. you are desious to those products.
2011-07-13 7:22 pm
發問者: Thank you for your purchase at our webstore (Yelm.com). We deeply appreciate your 5-star comment on our services. Your comment encourages us to improve our services further.

2011-07-13 11:25:23 補充:
We are honored to have a friendly customer like you. We always believe in
A-1, the best comment on customers.

Best regards,

xxxx
(title)

2011-07-13 11:31:14 補充:
發問者: 以上信件內容, 僅供參考!

2011-07-13 19:11:50 補充:
Correction: Your comment encourages us to improve our services further. ----->
Your comment encourages us to strive for the best services.

2011-07-14 08:27:08 補充:
Paul : 您是否需要一些有關網上商店的英文宣傳字句,以招來生意?
2011-07-13 5:00 pm
I'd suggest the following reply:

We appreciate your business as well as your generous review. We always strive to provide our customers the best services. It was very nice to hear a compliment like yours. Your affirmation is the power for us to continue to do our best.


收錄日期: 2021-04-13 18:05:36
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