cancel order letter

Date : ddmmyy
XXXX Co.Ltd.,
(Address )

Dear Mr.xxxx /Miss xxxx,
We regret to inform you that the order (No.xxxx) you placed with us on ddmmyy is terminated because your company has failed to deliver the goods at the date as stipulated in the order . Your failure of making delivery has caused much trouble to us . Moreover, we reserve all rights to claim for any loses and damages resulted therefrom .
Thank you for your attention .
Yours sincerely,
For and on behalf of
XXXX Co. Ltd.
Mr.xxxx/Miss xxxx
( Signature )
--------------------------
Marketing Manager
XXXX Department

係個客唔能夠送貨?
定係個供應商送唔到貨俾你呀?
Please cancel this order due to the fact that delay delivery could not be accepted.

定係你送唔到貨俾個客呀?
We regret to inform you that the order should be cancelled for the reason that we could not deliver our goods on the designated date.

We apoligized for any inconvenience may caused for the cancelllation.

Thank you for your kind attention.

Due to an unexpected problem with the delivery schedule, we have to cancel you order. We apologize for any inconvenience.