I had my truck at a Meineke shop for a minor problem last Fri and they told me they needed to order a part. I went in and gave them a $90 deposit for the part and they said it would be in on Mon. Monday came and went with no phone call from Meineke. I called yesterday to check status and the girl said that the part should be in later that day and she would call me. Again, no phone call. Today I just called and they guy said that the part still hasn't come in but he was going to check. Well, the girl said the same thing yesterday. How long do you give a repair shop to order and get the parts before you request a refund?
更新1:
@ Jim
We're not talking about a major part that has to come from China. We're talking about a part that has to be driven from across town from a parts store. Again, this was Fri and they said the part would be in on Monday. It's now Wed and they seem to have no idea when the part will be in although I've already given them a deposit on the part.
