can t get to my email account. asking to press account key? where it is located?

Set up, use and manage account key: https://help.yahoo.com/kb/SLN25781.html

Turn off the account key: https://help.yahoo.com/kb/fix-issues-account-key-sln25921.html

This is how to recover your account if you have password/sign in problems: https://help.yahoo.com/kb/SLN2824.html

Set up, use, and manage Yahoo Account Key to sign in without a password
Account recovery - https://edit.yahoo.com/mforgot?intl=us&l... Accounts are closed permanently by Yahoo if not used for 12 months.
The Yahoo phone help answers are all SCAMS, more help needed to report them.