Adobe XD not compatible?

2018-04-03 5:08 pm
I have widows 10 and all my drivers are updated and adobe XD still says not compatible. BTW i did install it and was using it for a day and the next day it wouldn t open so i uninstalled it and when i try installing it again it kept saying "failed to install" and in ACC it says not compatible?
Why is this happening?

回答 (1)

2018-04-03 7:07 pm
I appreciate that you say all of your drivers are updated, ma'am, but does your computer actually meet the minimum requirements to run Adobe XD?

> Windows 10 Creators Update (64-bit) – Version 1703 (build 10.0.15063) or later with the following minimum configuration:

> CPU: 2 GHz
> Memory: 4 GB
> 2 GB of available hard-disk space for installation; additional free space required during installation
> Display: 1280 x 800
> Graphics: Minimum Direct 3D DDI Feature Set: 10. For Intel GPU, drivers newer than version 8.15.10.2702. To find this information, launch “dxdiag” from the Run menu and select the “Display” tab.

Which web browser are you using? The following are the ones that are compatible:

> Internet Explorer 11+ on Windows 7+
> Edge on Windows 10+ (latest two releases of the browser)
> Safari 9 on Mac OS 10.11+
> Chrome on Mac 10.11+ and Windows 7+ (latest two releases of the browser)
> Firefox on Mac 10.11+ and Windows 7+ (latest two releases of the browser)


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