Does this mean my gpu is bad?

2017-08-20 6:44 pm

I recently bought my first gaming pc, a used one that seemed promising for the price (around $600).

I notice artifacts every day and they come and go but most of the time they're not there, but I never see any artifacts in-game.

So I started getting bsod's and the error read "THREAD_STUCK_IN_DEVICE_DRIVER" and I googled it and apparently it's a my gpu and so I took it out of my case and hooked up my monitor to my motherboard instead of the gpu-ports.

The result, no more artifacts and so far, at least for the 2 hours I've been testing this with constant video-playback, it hasn't even crashed once, unlike my gpu that I took out, it even crashes on simple things like videos sometimes, annoying.

So, does this mean that it's my gpu? It doesn't look damaged and it's only 2 years old.

My specs;

CPU: i5-4960k @ 3.5GHz
PSU: EVGA G2 750W 80+ Gold (or maybe it was bronze, idk)

GPU: Sapphire Radeon R9 390X 8GB
RAM: 2x4GB Corsair Vengeance 1866Mhz DDR3

MOBO: Asus Z97-A

更新1:

I forgot to mention, when I bought the computer it was missing screws on the mobo and psu. This makes me suspicious of the seller because I might just have been scammed for all I know.

回答 (3)

[匿名]

2017-08-20 9:24 pm

✔ 最佳答案

It is for sure something to do with the GPU, PCI slot, or both.

Missing screws on the MOBO isn't a good sign, it means the person who built it was lazy and didn't put them all in. Either way that shouldn't be a problem as long as there is at least 4 screws holding it in the case.

Here is what I would do in this order.
1. Uninstall and reinstall the video card drivers.
2. Monitor the GPU's temperature, it should idle at no higher than 50 degrees celcius, be sure the fans on the GPU are spinning. Do not let the card exceed 80 degrees celcius.
3. Remount the video card, its possible it was loose and causing issues. Make sure the power connectors are on good.
4. If nothing has changed try the bottom most PCI slot. This is not recommended as it will run slower as the bottom slots have less bandwidth. However, it will help us determine if the GPU is broken or the PCI slot. If the GPU was installed and the pc was shipped, the weight of the GPU may have damaged the pci slot.

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Spock (rhp)

2017-08-21 12:42 am

first, i'd suggest replacing the AMD/Sapphire device driver completely. since it isn't being used atm, just find and delete the whole bit.

then get instructions to install the R9 390X, download the required software, and install per instructions.

then put the gpu back in and see what happens as you complete the install.

might be just the software and the hardware [actual card] is still good.

參考: homebuilder

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[匿名]

2017-08-20 9:20 pm

The i5-4960k doesn't exsist. There is a Core i7-4960x and a Core i5-4690k. I assume you have the Core i5 version since you listed the clock speed.

The r9 390x is a hot card. Were you tracking the temperatures with a program like MSI Afterburner? If a card gets too hot it will become unstable and start throwing artifacts on the screen.

The missing screws arent a scam but is indicative or poor building skills. Really this seller should not be building desktops if that's the case.

The r9 390x was released about 26 months ago and it should still be covered under the warranty but I believe Sapphire has some complex rules about honoring an RMA. I would suggest contacting Sapphire. They may want the original owner of the card to file the RMA. If that's the case then you will have to contact the preson you bought it from.

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