Science Help! Please.......?

Tony

2017-02-26 5:48 pm

1.
With reference to your _____, please note the following points.

quest
guess
questioning
query

2.
Thank you for your email with your ______ about the service you received.

complaint
compliant
complain
complaining

3.
Please send _____ that you have received and read the contracts you have been sent.

explanation
request
apology
acknowledgement

4.
Please accept my ___ for the problem that has occurred.

apology
reply
enquiry
query

5.
In your letter you mentioned a number of important ______.

instances
arguments
stances
issues

6.
I am ___ if you feel that you have received unacceptable service from us.

sad
afford
afraid
sorry

7.
Could you also send ______ of the bookings you made so that we can follow up your claim?

matters
issues
data
details

8.
Please find attached our ___ for the new project.

proposal
probe
proposing
propose

9.
I am writing ___ about the service we received.

complaint
to complain
complain
complaining

10.
Could you please ___ the documents as we were unable to open the ones that you previously sent.

re-send
refund
return
regret

回答 (1)

SC147

2017-02-26 8:49 pm

✔ 最佳答案

1. With reference to your (query - 詢問) , please note the following points.

2. Thank you for your email with your (complaint - 抱怨) about the service you received.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .對 the service you received 的抱怨。
[ (complaint 和 complain - 都解作「抱怨」, 但 complaint =noun 而 complain=verb) ]

3. Please send (acknowledgement - 確認) that you have received and read the contracts you have been sent.

4. Please accept my (apology) for the problem that has occurred.
請接受我的 (道歉) . . . . . .

5. In your letter you mentioned a number of important (issues-事項).

6. I am (sorry) if you feel that you have received unacceptable service from us.
. . ≡ If you feel that you have received unacceptable service from us, I am sorry. (我在此致歉)

7. Could you also send (details) of the bookings you made so that we can follow up your claim?
. . . . . . . . . . . . . . . send bookings 的詳細資料 . . . . . . . . . . .. ..

8. Please find attached our (proposal - 建議) for the new project.

9. I am writing (to complain) about the service we received.

10. Could you please (re-send - 重寄) the documents as we were unable to open the ones that you previously sent.

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