上個月尾響外國網買左一對鞋，然後track到到左香港但比海關查，應該點做?

早幾日話Delivery was not possible. The recipient will get a notification with information on where the shipment item will be available for collection.
但無收到任何消息
隔兩日track order又出
The shipment item has been cleared and released by customs
但都係無消息，應該點做