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Customer Complaint Investigation Report bad product

Customer: No single customer complaints: opening date:
Finished Part Number: Description: Return date:
unpleasant sight:


Record product shipments: Warranty
No. PI NO. YES NO production volume ship date






Analysis of causes:



Corrective Action:



Effect confirmed:
Item sub-item action (repair or replace the product) to confirm the effect of the attribution of responsibility
1
2
3
Action (repair or replace the product) admit to confirm production
JAMES BENSON ROBERT

客訴產品不良調查報告書
Report on the investigation of the customer complaint of defective products
客戶：
Customer
客訴單號:
customer complaint number:
開立日期:
date of issue:
成品料號：
The material number:
品名：
product Name:
退回日期：
date of return:
不良現象：
Bad phenomenon:
產品出貨記錄: 保固
shipping records：Product warranty
序號 PI NO.
Serial number NO. PI
生產數量
production quantity
出貨日期 YES NO
shipment date

發生原因分析：
Cause analysis:

改正行動：
Corrective action:

效果確認：
Effect confirmation:
項次no. 項目item
動作(維修或更換新品)
action (maintenance or replacement)

責任歸屬
confirmation of responsibility

1
2
3
動作(維修或更換新品) 承認
Action (maintenance or replacement of new products)

確認confirmation
製作production
JAMES BENSON ROBERT