陳先生,你好,對於客戶服務員沒有即時協助處理貴輛被水,油漆弄污事宜,對不起,本處定必會再加以培訓及訓示該位同事.本處會臨時給予陳生另一車位暫泊車輛,並會協助提供資料給予陳生報給貴保險幺司處理及跟進.陳生如另有它事情, 需要本處提供協助,歡迎隨時聯絡本處,本處會全力提供協助.物業服務處傅金萍上(Fanny Fu)?

We offer a place for parking your motor-car temporarily.And ask about your insurance.The customer-service guard will be punished !
---Fanny k.p.Fu.

陳先生,你好,
Dear Mr. Chin,

對於客戶服務員沒有即時協助處理貴輛被水,油漆弄污事宜,對不起,
I am writing to sincerely apologize for our service staff did not provide best services to you on the matter regarding your car being stained.

本處定必會再加以培訓及訓示該位同事.
We will reprimand the personnel and continue service training for our colleagues.

本處會臨時給予陳生另一車位暫泊車輛,並會協助提供資料給予陳生報給貴保險幺司處理及跟進.
In addition, we will provide another temporary parking space for you and any assistance to your insurance claim needs.

陳生如另有它事情, 需要本處提供協助,歡迎隨時聯絡本處,
Please do not hesitate to contact me, should there be any thing we can be helpful to you.

本處會全力提供協助.物業服務處傅金萍上(Fanny Fu)?
We will be super happy to assist you.

President, Auto Services
Fanny Fu