Having a LOT of trouble closing the cash register at work?

2015-06-05 2:31 am
I recently got a job at a place serving food (it s a small place, so I take orders and handle cash as well as serve it), and so far after training I ve only worked two days - but both of these days I was closing, and for some reason, I CANNOT figure out how to close the cash register! The first night I was crying because I was so confused, and last night, I understood better what I was doing, but I was $20 short. I called the owner explaining this, and he said just to do what I could and he d check it out tomorrow (today). But now today a manager texted me that I "left three orders open, didn t close and reconcile, didn t put everything inside the envelope and didn t do the math at the end." I thought I did everything I was told, despite the money being short, which I thought was just an error because I KNOW I gave the right change and stuff...I just feel so stupid because I ve been trained on closing TWICE. This coming Sunday night, a close friend who also works there is going to show me again how to close, and it ll hopefully be better with her, but what the f**k? Has anybody else ever had this much trouble when first working with a cash register, or is it just me?! I m good at taking orders, serving, and helping customers, but the whole closing thing seems so hard for me. Will I get it in a few more tries, or is it just that I m horrible at math and shouldn t be doing this? I just feel so stupid. :(

回答 (3)

2015-06-05 2:44 am
Don't feel stupid. Closing is tough, and can take awhile to catch on to.
2015-06-05 2:39 am
Just hang in there and ask for a lot of help from your friend. Sometimes it takes a little longer for some people, and sometimes some people just can't do it. Try hard to do your best and that's all you can do.
2015-06-05 2:33 am
Tell them you need TRAINING on how to do it. You haven't received enough training to do this properly.


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