英文作文幫忙 - Letter of Complaint~~

Customers Services Manager,
Siu Sha-Tin County,
PO Box No. 456
N.T.
Nov.11,2014
Dear Sir,
---------------------Letter of Complaint----------------
We students of 5 Public Schools are complaining of the dissatisfied 3 main subjects on public facilities on hygienic conditions, facilities and services from last year's observations.I am writing to complain about the 3 aspects of the services we received.
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Firstly,when the countrysided is declared without any councillors,the XYZ shopping mall at the village head were very unhygienic.We dare not go in for the wet floor toilet do not clean frequently with drug-addicts inside.
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Then, when we found the lifts broken,all other escalators were also in reparing state.As a result we were not able to reach any walled- market.We were extremely distressed.
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It is a legal requirement for shopping mall operators to provide suitable staff-training and up-grade the standard of services starting from the management office who doesn't comply with these regulations at the secret-corner.
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I enclosed our official secretly filmed photoes and look forward to hearing from you shortly.

Yours faithfully
Sha Tin Fishermen's Villagers.
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(190 words)

Please let me know the main subjects of your complaints before I can draft a letter for you. What are the things that you are dissatisfied ?