The presentation is in three _____.
steps
levels
ranges
stages
2. How can we _____ with this problem? Well, we believe we have the answer.
erase
treat
deal
end
3. Our aim is to _____ the service that we offer you.
encourage
improve
increase
better
4. To _____ with, I would like to welcome you here today.
greet
get on
begin
make a start
5. This is a good USP, you know, a _____ selling point.
useful
unique
unquestionable
utility
6. These prices do not include ____.
TAV
ATV
VAT
AVT
7. I _____ that you will find our solutions satisfactory.
confide
require
trust
wish
8. I would also like to _____ for the problems that you have been experiencing.
account
apologise
sorry
ask
9. We can increase productivity _____ making working hours more flexible.
so
by
for
just
10. Remember to ____ the structure of the presentation.
Illustrate
outline
indicate
draw out