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Effective Business Writing For Executives
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123, Conduit Road
5/F, Happy mansion,
Hong Kong
November 15, Year 1
Ladies Wear Department,
Wing In Department Store
Des Voeux Road Central.
Dear Sir,
The Blazer I am returning by registered post appears to be mismarked. While the lable reads size 10, the blazer is obviously a much larger size and is too big.
Please exchange it for a correct size 10 in the same colour and style. The invoice is inside the package.
Yours sincerely
Vivien Wong
Mrs. Vivien Wong
reply to the following letter
2013-10-26 6:10 am
回答 (3)
2013-10-26 1:57 pm
November 18, xxxx
123, Conduit Road
5/F, Happy mansion,
Hong Kong
Dear Mrs. Vivien Wong,
This is to acknowledge receipt of your returned blazer and the letter dated November 15, xxxx.
We are sorry about the wrong sized blazer we sent and any inconvenience it may have caused. A new blazer of correct size 10 has been shipped to you this morning as you requested. Thank you for bringing this to our attention. If we can be of help at any time, please do not hesitate to call us at XXXX-XXXX. We value your business.
Sincerely,
XXXXXXX
Customer Service Representative
2013-10-26 06:12:45 補充：
Please delete "we sent" if you did not buy your blazer by mail order.
如果親身買, 多數試穿過. I may be wrong.
123, Conduit Road
5/F, Happy mansion,
Hong Kong
Dear Mrs. Vivien Wong,
This is to acknowledge receipt of your returned blazer and the letter dated November 15, xxxx.
We are sorry about the wrong sized blazer we sent and any inconvenience it may have caused. A new blazer of correct size 10 has been shipped to you this morning as you requested. Thank you for bringing this to our attention. If we can be of help at any time, please do not hesitate to call us at XXXX-XXXX. We value your business.
Sincerely,
XXXXXXX
Customer Service Representative
2013-10-26 06:12:45 補充：
Please delete "we sent" if you did not buy your blazer by mail order.
如果親身買, 多數試穿過. I may be wrong.
2013-10-26 11:42 am
Dear Ms. Wong,Thank you for your inquiry. I apologize for the inconveniences this have caused you. We have sent out the correct size by UPS Redon October 15, 2013. If you don’treceive it by November 1st, 2013, please do not hesitate to contactme at XXXX-XXXX or email me at xxx.xxx@yahoo.com. I hope you will continue shopping with us,and we appreciate your business. Yours Sincerely,XXXCustomer Service Manager
2013-10-26 8:39 am
My Dear customer, Vivien Wong
Your registered letter and the blazer were recieved and we are very sorry to send you the incorrect sized blazer and would be very glad to exchange for a correct one. The blazer will be sent by registered post together with the invoice as soon as possible. Thank you for your patience and patronage.
Yours truely,
______Sd
Manager of Ladies Wear De'pt
..........................
Phone #_______
Date:__________
Your registered letter and the blazer were recieved and we are very sorry to send you the incorrect sized blazer and would be very glad to exchange for a correct one. The blazer will be sent by registered post together with the invoice as soon as possible. Thank you for your patience and patronage.
Yours truely,
______Sd
Manager of Ladies Wear De'pt
..........................
Phone #_______
Date:__________
參考: Partly according to ”The Advanced Learner's Dictionary of Current English with Chinese Translation” published by Hongkong Oxford University Press in 1975
收錄日期: 2021-04-11 20:04:01
原文連結 [永久失效]:
https://hk.answers.yahoo.com/question/index?qid=20131025000051KK00229