That is an ongoing issue that is very annoying.
When i had to appeal today same thing happened so used the alternate way to appeal
https://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ANSW&page=contact
- choose "Answers" for the product
- choose "Appeals" for the category
- then choose "appeal deletion of a question" even if an answer.
- Fill in text in the "Briefly tell us how we can help" e.g "I want to appeal"
Then you get an "Email a Support Agent " box where you can submit details of the appeal you wish to make.
You will get sent an incident number in your email.