有關[客戶服務主任]職責的問題 用英語回答

Job Responsibilities:

1. Monitor the maintenance, security and cleaning services of properties
2. Handle enquiries, complaints and emergency incidents
3. Perform administrative duties

Complaints handling:

1. lodge client's complaint and the details related to the client's complaint
2. investigate the complaint
3. formulate appropriate resolution to the complaint based on the findings from the investigation
4. communicate findings and/ or resolution to the client.
5. monitor the implementation of resolution (if applicable)

小妹我非常滿意呢個答案!

2013-09-23 21:39:40 補充：
可惜問題到期小妹我忘記了投票, 真是抱歉!!