Question #1
Which of the following is not part of the performance management model?
Answers:
a.goal setting
b.reward systems
c.organization structure
d.performance appraisal
e.workplace technology
Question #2
The goal setting process involves
Answers:
a.establishing challenging goals
b.clarifying the necessary skills and knowledge
c.clarifying goal measurement
d.A and C
e.A and B
Question #3
Participative goal setting works because it
Answers:
a.affects what people think about
b.energizes and motivates behavior
c.leads to commitment
d.all of the above
e.A and B
Question #4
Coaching focuses on which of the following?
Answers:
a.working with large groups to teach new skills
b.using behavioral science to help individuals
c.solving an executive’s past problems
d.all of the above
e.none of the above
Question #5
For coaching and mentoring to be considered an OD intervention it must
Answers:
a.teach group members about characteristics of the organization
b.teach group members a new skill
c.teach group members new skills that improve their effectiveness
d.A and B
e.A and C
Question #6
Which of the following is not true of coaching and mentoring interventions?
Answers:
a.they involve setting instructional objectives
b.they involve evaluation
c.they involve assessments of the training
d.they involve groups of organization members
e.none of the above
Question #7
Which of the following is not a trend indicative of increasing workforce diversity?
Answers:
a.negative attitudes toward authority
b.gender
c.physically challenged workers
d.age
e.single parent families
Question #8
Job rotation and challenging assignment interventions provide employees with
Answers:
a.new skills
b.work-life balance
c.job revitalization through new challenges and opportunities
d.a mentor relationship
e.A and C