Question #1
Group communications, roles and functions, and group norms are the focus of
a. survey feedback
b. diagnostic activities
c. process consultation
d. training
e. coaching
Question #2
Group “process” interventions help groups
a. ncrease the individual’s awareness of their behavior
b. generate interest in analyzing relationships within the group
c. increase the skills and knowledge of group members
d. both A and B
e. all of the above
Question #3
Which is not a process consultation intervention?
a. agenda setting
b. feedback of observations
c. group norms and growth
d. training
e. all of the above
Question #4
Which is true of process consultation?
a.it helps the group increase competence and maturity
b. the group learns to do its own diagnosis
c. problem solving skills diminish
d. A and B
e. none of the above
Question #5
The most common focus of team-building activities is:
a.behavior related to leadership skills
b. behavior related to organization structure
c. behavior related to task performance and group process
d. behavior related to individual performance
e. all of the above
Question #6
System wide process interventions include which of the following:
a.change programs directed at improving processes
b. visioning
c. task accomplishment between groups
d. subsystems
e. all of the above