✔ 最佳答案
Dear Sir,
I am writing to express my gratitude to two of your staff, who gave us a lot of assisstance during our stay in your hotel.
My wife and I stayed in room 2203 on 3rd September 20xx. At about 10:30 - 10:45 a.m. on 4th September, my wife had a fit of acute gastroenteritis. We were fortunate to get the help from a bellboy (concierge), who called the hotel limousine to take us to the nearby hospital.
As we were new to the place, we didn't know what to do after arriving at the hospital. With the help from the limousine driver, we were able to find the doctor, and my wife finally got the proper treatment. As we were in a rush, we didn't get the name of the bellboy. The driver was called William. Once again, we would like to thank them for their help.
Yours truly,
xxxxxx