批改Eng Writing urgent!!!~

Katherine

2011-05-29 4:21 am

有d字唔知英文點講唔該幫我翻譯下, 我想大家改完之後講下我邊度grammar錯同句子可以點寫更好此是投訴信
Dear Sir/Madam I am writing to express my dissatisfaction about the buffer dinner held by your hotel. It is my first time to enjoy your hotel services and I am convinced that I am not alone in saying your buffet dinner is not worth trying. My first complaint concerns about exaggeration of the buffet dinner. It is obvious that an international cuisine should feature a substantial cuisine from different countries. However, I only found that just using one table could display all the dishes. Moreover, I expected to see some unique dishes but making me feel frustrated was that there are curry chicken, stir-fried vegetables, spaghetti and other common foods. What makes matter worse is that the dirtiness of the environment. Unfortunately, I came to the hotel late and only some bones, petty vegetables and (倒瀉左既汁) on the table. That means the food was insufficient and it could be eaten in about 10 minutes. I waited there for ages but there was still nobody filled up the dishes and mopped away the dirtiness. About twenty minutes later, some waiters began to change the dishes. I get a dish of crabs and steamed fish. But my nightmarish experience was not over. I felt the two dishes were smelly and I supposed the food was not frozen properly and food was deteriorated. I ate a bit and I stopped because of the weird taste. I definitely think your hotel is responsible to keep the food fresh and need to do investigation about the food. What would happen in case of accident such as food-poisoning? Finally, I was appalled about the rudeness of the head waiter. He did not seem to care my complaints and just shrugged his shoulders when I told him my complaint. I expect to receive a letter of explanation regarding the matter and demand for a refund. If I do not receive a full refund, I will have no choice but to contact the relevant authorities.Yours faithfully, Chris Wong

回答 (1)

用戶26127

2011-06-02 9:08 am

✔ 最佳答案

Corrections and amendments:Dear Sir/MadamI am writing to express my dissatisfaction about a buffet dinner in your hotel on Friday 21 April 201_ (example day and date) It was the evening buffet that I want to complain about. My first point concerns the promotional hype of your buffet dinner. It is expected that an ‘international cuisine’ should feature a substantial amount of cuisine from different countries. However, there was only limited varieties available and the terms ‘over hype’ and ‘intent to mislead’ immediately came to mind. What made the matter a lot worse was the unkempt and disgusting state of your premises. Unfortunately, I came to the buffet late and only found bits and pieces of bones, dregs of vegetables and plenty of spillage (倒瀉左) on the table. All the time I was there, there was no attempt to clean up the all pervasive mess whatsoever.Eventually when some waiters did show up to replace some dishes, all I ended up was a plateful of crab and bits of steamed fish. But to my dismay, I immediately noticed a foul smell about them and I had to stop eating because of the awful stench.I definitely think your hotel has a major problem with food hygiene. If the existing conditions in your establishment continue, it is only a matter of time before a serious case of food poisoning breaks out. Last but not least, I was appalled by the rudeness of your head waiter. He was foul-mouthed and abusive and did not seem to be too duly concerned with my protest and just shrugged his shoulders when I tried to voice my complaint.I expect to receive a letter of explanation regarding this matter and demand a full refund. A photocopy of my bill is enclosed. I am in consultation with my lawyer and am seriously considering contacting the Department of Health about the conditions I encountered in your hotel. If I do not receive a prompt reimbursement, I will have no choice but to proceed as stated.A totally disgusted and unhappy customer,Chris Wong

2011-06-02 01:10:26 補充：
1 . Keep all business letters (incl. complaints) short and direct to the point. 2 . All complaints must have a Date i.e. when did it happen ?

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