✔ 最佳答案
Sales service is an enterprise sales process, to provide various services to customers. Companies selling products to customers, have to have some service charges, which provides a convenient pay customers, to meet customer demand, so that customers are satisfied with the purchase of products to buy, that is, set up a business reputation, from the customers and attract customers to buy, increase competitiveness.
Sales service, according to different standards, can be divided into different types. Include the following:
First, according to the process of product sales division, sales of services can be divided in pre-sales services and marketing services to two major categories. In the pre-sales before the service is to provide customers with products such as sales and service activities, consulting, design, demonstration. After-sales service is the products after the sale, providing customers with products and services, ensuring return, replacement, etc. If you are not satisfied with sales and service activities.
Secondly, according to the nature of marketing services division, technical services can be divided into two major categories of non-technical services. Technical services, is an enterprise sales and service activities, provide technical advice and debugging, technical training, customer installation. Non-technical services, is to provide customers with home delivery business, installment sales and other service activities.
Third, according to the sales division of fee and free services can be divided into two major categories of paid services. This free service is provided free of charge to customers of an enterprise free installation, free shipping, does not charge any service is a pay service free. Paid service, is an enterprise in the provision of certain services, to customers, to customers for a fee.