關於2題英文配對

1. We had excellent service from first enquiries on the telephone to arrival at the resort. Staff (were) very friendly and efficient.


2. Very _pleased__ to receive the receipt and confirmation the day after booking.




Our business is (suffering) as a result of poor service.
a. doing badly b.recovering c.failing

If the service is poor, the company will (reimburse) you.
a.ask you for money b.recover the money c.refund your money

1. We had __EXCELLENT____ service from first enquiries on the telephone to arrival at the resort. Staff very ___FRIENDLY___ and efficient.

2. Very _PLEASED___ to receive the receipt and confirmation the day after booking.

唔該曬~ 2011-04-11 18:22:45 補充 另外仲有2題
問下面邊個字同括號哥個字有【相同意義】

Our business is (suffering) as a result of poor service.
= doing badly

If the service is poor, the company will (reimburse) yOU
= refund your money