Indirect approach to soften ??

"I'm sorry to say that seems to be a problem with the curtain. Why is there a large damp area on it? Please explain."
客人說:"我很抱歉，帷幕似乎有問題。為什麼會有一大濡濕？請解釋。"indirect approach
在間接的方法中，第一是提交的證據或實情，其次帶出主要思想（例如，建議、 結論或請求）。這是種最好的方法。
In the indirect approach, the evidence is presented first, leading therefore to the main idea (such as a recommendation, conclusion, or request). This is an inductive argument. This approach is best if your audience may be displeased about or may resist what you have to say. Other第一步:提交的證據或實情:“That seems to be a problem with the curtain. Why is there a large damp area on it?”次步:帶出主要思想: Please explain. http://faculty.winthrop.edu/kosterj/WRIT465/management/directapproach.htm

所有句子都是客人說的。問題的意思是現在這些句是質問出了問題的窗簾布，可否改寫為「客觀」及「客氣」/「溫和」一點，但仍可以指出問題所在。

direct寫法會用：I...;會用直接問句why, how, what...
indirect寫法會用第三身或代名詞：there is, it is; 會用不直接問句：wonder if, would you be...

There seems to be a problem with the curtain. There is a large damp area on it. Would you explain the reason?