免租期首天發現屋有問題

2011-01-02 8:33 am
我的外藉朋友是租客, 最近經經紀租左間只有兩年樓齡新樓,免租期首天發覺業主只填番上手租客掛晝留在牆上的孔, 牆上尚有幾條線, 沒有重新油牆(先前業主答應會油),厠所地磚变色發霉一寸厚, 10日前睇樓時巳見地磚变色,地面白白地, 但沒有霉, 同經紀講叫業主處理, 經紀話個大陸業主唔肯, 個經紀成日幫住個業主,... 但衣家d霉愈來愈多, 個無理業主仲話要我朋友keep住佢 d cheap cheap 窗簾, 請問我可以点幫我朋友呢?
更新1:

今日管业处有人看过厕地, 话D白色野是因为以前有咸水浸過撻地.

更新2:

頭先走去話個地產, 問佢點解連無油油都唔知..., 我要求業主延長免租期或延遲起租期, 我的要求是否合理? 維修或清潔費在下次租金扣有無問題呢?我就覺得無, 大家點睇? 若干涉律師, 咪要比律師費? 想投訴個經紀, 因比佢搞到好麻煩, 又點樣做呢?謝謝大家.

更新3:

May I know if the landlady verbally agrees in front of the agent, is it as good as written confirmation? (of course black and white is definitely good but there are situation that both parties never met before they signed the agreement or they just talk over the phone through agent.)

更新4:

Anyway, I learnt to be smarter next time when I rent another flat. Together with the agents, my friend and I met the landlady's sister yesterday. The landlady's sister who is a mainland Chinese is a pleasant young lady.

更新5:

I believe everything can be sorted out if proper communication skills is used. I am now waiting for the property agent (the saleslady) to tell me when the painting and repair work finish, so that I can arrange mover etc.

更新6:

唉! I have to call towngas, CLP, WSD to cancel the termaination of water to another 7 days... Although all the troubles seem to be created by the property agent (saleslady), I dont really want her to lose her job because of my complain. She is new to this career and I have already shouted at her.

更新7:

I wonder if I should give her a chance. I was told that she is only given about $1,000 out of the $7,000 commission my friend paid. Is that true? Wa, if that is true, that means Centaxxxx is like a bloody sucker.

更新8:

I also think that the property company ie. Centaxxxx has the duty to train their staff properly. If I report it to EAA, what do they do? Will the sales get blame or Centaxxxx get blame?

更新9:

唔好意思, 因打中文好慢, 所以打英文. 終於見到業主細妹, 好人一個, 宜家問題只是油漆做得不好, 1 日半話油完700尺, 唔知係咪裝修公司偷雞, 只用出日半錢請個油漆, 家陣做得唔好, 個業主又唔知,個地產又無跟,...

更新10:

請問有無人知道接成一單租盤, 個經紀同公司點分, 租客比7000蚊佢分到幾多, 個經紀除了幫租客開過水.電.煤三個户口, 開果陣又唔預先話比租客聽, 之後煤氣公司打比租客問佢有無開煤氣户口, 租客一頭霧, 因為佢自己工作忙, 一時醒吾起, 後尾打去問經紀, 個經紀諸多藉口, 仲話個客誤會, 咁係咪即係話個客錯, 其實比得commission佢, 佢係咪要有d交带呢?佢都應該之前解釋比個客聽...

更新11:

個經紀比我當面話幾次, 後來佢將我我影間屋d相比業主睇, 業主睇到自己間4,000,000 樓咁大鑊, 拿拿林叫個細妹搞掂... 請問有無人知道, 如果我投訴, 咁會有什麼事發生? 除了經紀做得唔好,其實我覺得中x地產咁大間公司都要負責, 因為佢地無管理好d員工操守, 個經紀替租客做咁小嘢, 要比足7000 commission, 覺得唔值, 同分行經理講有無用? 謝謝指點.

更新12:

個經紀宜家又幫住個裝修公司,間屋未油得好,仲打幾次电話嚟煩住哂,我宜家同個業主好好傾,我叫業主如果無人再油多一浸,就唔好比錢.

回答 (2)

2011-01-04 9:36 am
✔ 最佳答案
如要投訴個地產,可向地 產 代 理 監 管 局投訴。

業主曾經應承會整既野,佢係有責任要整,好似話會油牆咁,應承左就要佢搞,業主吾搞,你就話自己搞,費用由業主負責,到時俾張單佢,佢吾俾錢就係租扣,記住要白紙黑字通知業主,有個記錄做呈堂證據。

掉番轉業主要求你保留窗簾,你無反對又簽左租約,咁你有責任keep住;不過你吾鍾意咪換左佢,到交樓先裝番上去。

至於d霉抹左去啦,抹多幾次就無啦,呢d返而吾係退租理由,同埋你要求業主清潔係簽租約前定簽租約後,如係簽租約前,仲要業主應承過會清潔,佢先有責任。

追討賠償,不經律師,可自己去小額錢債審裁處追討。



2011-01-05 14:41:06 補充:
如果d問題搞得掂,就無謂去投訴。佣金係要同公司分,點分就吾知。公司開間舖都好多使費,拆佣係應該。
2011-01-03 4:29 am
既然租客對單位有合理不滿而業主又拒絕跟進,可以用有關單位不適宜居住(如地磚嚴重發霉,冇油油則不算)要求即時終止租約.或自行找清潔公司維修,然後以實報實銷方式向業主追討.
爭拗期間將有關租金交托在律師行,以免被對方告你朋友欠租.

2011-01-03 20:24:39 補充:
你應該用地磚被咸水浸過而未有妥善處理爲理由,向業主要求維修及延長免租期.
重申一次,無油油並不是充足理由.
有關費用未得業主同意,唔好自己在租金扣起,否則會被業主話你有心想唔交租或俾少D租而諸多籍口.這正是我建議你將租金交托在律師行之原因.


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