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About the circuit wafer matter, my immediate contact has been responsible to design the electric current board the well-known PC factory. The factory pays attention to this time accident similarly highly with us. According to Engineer pc board dwell upon related picture, thought that the related circuit wafer once received the high-tension current to pass through brings about the circuit wafer air burn. They affirm the matter because of as a result of the high-tension current or transformer's question, but must stems from the circuit wafer itself. Their hundred hundred affirmed that our transformer is safe. Uses in any situation when our transformer and uses 4.5v or the following electric current, the circuit wafer was still in the security situation. If uses time the non-original factory transformer, has the possibility to present other variable like this accident. Asks your excellency to suggest intensely acts according to the user's manual use product with the family, and uses the transformer which the original factory provides. If feasible, please inquire with the family in the accident when uses transformer.

關於電路板的事情, 我已即時聯絡負責設計電流板的知名PC廠. 廠方跟我們同樣高度關注是次意外.

Subject : Failure of PCB circuit board.
In responding to your enquiry on the subject, I've contacted the manfacturer of the PCB board immediately. Like us, they are highly concern about how the accident could had happened.

根據pc板工程師仔細研究有關圖片, 認為相關的電路板曾受到高壓電流經過而引致電路板燒焦。他們肯定事因是由於高壓電流或變壓器的問題 而非出於電路板本身

According to their engineers findings after careful examination on the product/photos. They have said that the caused of failure was due to a high surge in current to the circuit board that resulted a burning/over heating to the product. They have also later narrowed the problems to 2 causes, which is either a surge in current or a fault in the transformer's voltage. They further elaborated that their circuit board has no part in contributing to the failure.

他們百份百肯定 我們的變壓器是安全的。於任何情況下使用 我們的變壓器及利用4.5v或以下的電流時, 電路板仍處於安全情況。若使用非原廠變壓器時, 有可能出現其他變數 如今次意外。
They are very certain that their transformer is not the cause for failure if it has operated under 4.5volts, however they cannot rule out the possibities things could have function in an abnormal condition.

請閣下強烈建議 用家根據使用手冊 使用產品, 及使用 原廠提供的變壓器。如可行, 請查詢用家於意外時所使用的變壓器。

Your are recommended to remind users to strictly adhere to instructions as written in the manual and ensure all parts used are made originally from the manufacturer.
P.s : If possible, please furnish details on users' charger/transformer for further verification.

On the circuit board, I immediately contacted the current Board is responsible for the design of the well-known PC factory. The factory with us the same attention to the accident.


According to PC engineers examined the relevant pictures, view related Circuit Board had been subjected to high pressure electrical current through the charred and circuit board. They sure thing because as high pressure or transformer issues rather than for the circuit board itself.

They are 100% sure of our transformers are safe. In all circumstances the use of our transformers and take advantage of current 4.5v or below, the Board is still in the security situation. If the use of non-indigenous plant transformer, there might be other variables now accident.

Please it is strongly recommended that users according to the manual using the product, and use the original factory-supplied transformer. If possible, please query users to accidentally use in transformers.