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Ok, your groomer is correct. I wouldn't shave the dogs hair. It shocks the coat, and will make it come in with more under coat...the part that is shedding and it will matt up easier, making grooming much much more difficult. Dogs hair isn't like peoples. Shedding dogs have basically 2 coats, the undercoat and the guard hairs,. The undercoat sheds out continuously, while the guard hairs only shed out very seldom, and help to control the softer undercoat. When you cut the hair, you cut both coats and kill off the guard hairs, leaving the undercoat unmanageable and without the guard hairs will grow in thicker.
The best method is to give your dog a nice warm bath. While it is soaped up in the tub, take a gentle slicker brush and brush brush brush! Remove as much hair as you can while the warm soapy water is on the dog, add more water/shampoo as needed to keep the hair wet and warm (to open the hair folicals.) Then after the dog is rinced. Dry with a towel and finish with a blow dryer, brushing the dog as it dries. If done right, there will be very little shedding over the next few weeks. When you notice the shedding starting up again, start the process over. This method is best when done at a professional groomer, as most have a high velocity dryer that will also aid in removing any remaining loose hairs.
Hope this helps. Darcy the Groomer