幫我寫封英文投訴信呀唔該~~~

To: Customer Service Department, Compensation on Flight Delay I am writing to follow-up on a flight delay of XX123(航班編號) on DAY/YYYY from Manchester City, England to Athens, Greece with transit at the Czech Republic. The original flight departure time was 7:14am, but the flight was delayed for 2hr45min. So the flight didn’t arrive at Czech Republic until 1:00pm and the original transit flight was missed. Even thought your company had arranged a hotel for our rest to wait for the next flight at 10:00pm, the hotel requested us to check out at 6:00pm. With 2 kids and my husband/wife, we had to wander in the airport for 4 hours with our luggage. The original flight plan was to arrive Greece at 3:00pm DAY/YYYY, with the first flight delay and late connection flight, we arrived Greece at 1:00am the next day. As the arrival was in such odd hours, we were unable to take a train to the city and needed to pay for € 60 by taxi. In addition, our original plan to stay/visit at Santorini Island on DAY/YYYY has to be cancelled due to this delay, which cost us US$????. This was a major setback and disappointment in our trip. Since the ticket was from England to Greece and the total delay time is more than 10 hours, there are significant tangible losses in our visits/accommodations and extra travel expenses total equivalent £/US$????. Your company bears the primary cause of these losses and I am writing this formal claim of this loss for your consideration. Being a respectable airliner, I am sure you will have a reasonable compensation for such unhappy event experienced by your customer. Sincerely, NAME ADDRESS (TOP)
Encl. TICKETS/BOARDING PASS/HOTEL BOOKING RECIPT/VISIT BOOKING/CANCELLED BOOKING/ENTRY TICKETS
如果係大航空公司都可能會有定額或優惠賠償，但捷克航空公司就真係唔知啦。如果有得賠又賠得足要記得請我high tea。