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I am facing a strange incidence. Although the same case does not happen always, I still want to report to you and arouse your concern. Please note the following details: On July 15Delivery schedule received shown delivery as week 31, and there was no irregularity shown on the report. On July 20Delivery schedule shown that the goods had to be delayed for one week till week 32. Reason being that due to customs problem, delivery of all orders had to be delayed for one week accordingly.
On July 27Received confirmation from the Shipping Department that goods would be delivered in week 32, and we immediately advised customers concerned. On July 28Received notice from Department A unexpectedly that the delivery of the goods had to be further delayed till week 41. Reason being that due to shortage of production materials, there was a need for replenishment, and the estimated delivery time of the replenished materials was week 33. It is absolutely unimaginable and abrupt that within 7 days the above order had to be delayed for 9 weeks from week 32 to week 41. This incidence shows there is a severe lack of reliability on the data reported on the delivery schedule, and our American counterpart had not took up their responsibility to shorten the delivery period so as to reduce the damage we will suffer in the market.