Hi,
Thank you for your report that your Facebook account is being used for a money transfer scam. Please follow the steps below and reply to this email with the requested information. This security step must be completed before Facebook can assist you further.
It is likely that your email account has been compromised as well. Obtaining access to a victim's email is one of the primary ways these cybercriminals have been operating. Please take the following steps to help regain control of your account:
1. Email password reset: Select new and unique passwords for all of your email accounts. Do not use the same password for different online accounts as this allows hackers to easily gain access to your other accounts, such as Facebook, once one has been compromised.
2. Email settings: Check the Preferences/Settings of your email account to make sure the scammer did not add any unauthorized forwarding rules to your email. This is becoming a common practice for scammers to use, so it is important that you complete this extra step. If you need further assistance with this, please contact your email provider.
3. Once you have secured your email account, respond to this email with a description of the following:
- Your current profile picture
- The most recent activity on your account
- The steps you have taken to secure your email account (do not include password information)
Please respond as soon as possible, since this security step must be completed before Facebook can assist you further.
Thanks,
The Facebook Team
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更新1:
Unfortunately, we won’t be able to reactivate your account or respond to your email directly. This decision is final and cannot be appealed. You can visit the Warnings section of the Help Center for more information:
更新2:
• No nudity or other sexually explicit content • No content that contains hate speech or directly attacks an individual or group • No content that contains self harm or excessive violence • No content that contains illegal drug use
