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A property manager is an entity who looks after a property, in exchange for either financial compensation or a residence. Most owners employ a property manager if they are unable to look after a property themselves, or if they own a number of properties as investments, and do not wish to spend the time themselves dealing with renters or leasers, and keeping up with maintenance. There are also firms that act as a property manager, generally for a large portfolio of properties, centralizing all of the responsibilities and thereby keeping costs low.
For properties that have a person acting as a property manager, the manager will likely take care of all of the responsibilities traditionally looked after by a landlord. Daily interactions would take place between the tenants and the property manager, with the owner only interceding if it became absolutely necessary. The property manager, for example, would look after the grounds upkeep, landscaping, repairing problems with tenants’ spaces or the common spaces, cleaning of common spaces, and any improvements the owner decides they want.