服務承諾
康泰旅行社本著「為您做得到」的服務精神，不斷提升顧客服務水平。為進一步提供更優質及更專業的服務，我們作出以下承諾：
我的承諾，我必做到
ü 貨必對辦
ü 提供保証成行團種，必定可如期出發
ü 提早確認是否成行
ü 一經報名，決不加價；若報名後團費下調，保證可獲退回差額，做到「早報名有著數」
ü 本社一年365日提供旅遊查詢、旅行團報名、購買機票、代訂酒店及郵輪等服務，切合顧客需要
ü 確保職員時常展露親切笑容，主動熱誠招待，讓顧客盡享賓至如歸之感
康泰所有職員必定竭盡所能提供至優質及至全面的旅遊服務，務求一一「為您做得到」。
康泰作為業界翹楚，本著持續改善的理念，以及力臻完美的態度，將繼續以各種有系統及高效率的渠道收集顧客的意見，務求能做到盡善盡美，並達致「重視回饋，以客為尊」的目標。
幫忙翻譯 - 康泰旅行社
2010-02-05 8:45 pm
回答 (5)
2010-02-12 9:59 pm
These guys are using similar tranlation machines rather than understanding the passage by themselves.
2010-02-07 3:43 am
Performance Pledges
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better and more professional services, we make the following commitments:
I promise that I will do
ü cargo must be right to do
ü trip mission to provide a guarantee species, will proceed as scheduled
ü early to confirm whether the trip
ü Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
ü Head 365 days a year providing travel information, tour registration, purchase air tickets, booking hotels and cruise services, to meet customer needs
ü expose smiling from time to time to ensure that staff take the initiative to the warm welcome for customers to enjoy the feeling of home away from home
Kangtai all staff will do all we can provide to high-quality till a comprehensive travel service to 11 "as you do."
Kangtai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve excellence and to achieve "pay attention to feedback, customer for respect for "objective.
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better and more professional services, we make the following commitments:
I promise that I will do
ü cargo must be right to do
ü trip mission to provide a guarantee species, will proceed as scheduled
ü early to confirm whether the trip
ü Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
ü Head 365 days a year providing travel information, tour registration, purchase air tickets, booking hotels and cruise services, to meet customer needs
ü expose smiling from time to time to ensure that staff take the initiative to the warm welcome for customers to enjoy the feeling of home away from home
Kangtai all staff will do all we can provide to high-quality till a comprehensive travel service to 11 "as you do."
Kangtai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve excellence and to achieve "pay attention to feedback, customer for respect for "objective.
2010-02-06 10:52 am
Pledge
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better quality and more professional services, we make the following commitments:
I promise that I will do
Cargo must be right to do
Mission trip to provide a guarantee species, will proceed as scheduled
Take place early to confirm whether
Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
Head Office 365 days a year to provide travel information, tour registration, purchase of air tickets, booking hotels and cruise services, to meet the needs of customers
To ensure that staff often expose smiling, active warm welcome for customers to enjoy the feeling of home away from home
Kangtai all staff will do all we can provide to high-quality till a comprehensive travel service to 11 "as you do."
Kangtai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve perfection, and to achieve "pay attention to feedback, customer for respect for "objective.
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better quality and more professional services, we make the following commitments:
I promise that I will do
Cargo must be right to do
Mission trip to provide a guarantee species, will proceed as scheduled
Take place early to confirm whether
Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
Head Office 365 days a year to provide travel information, tour registration, purchase of air tickets, booking hotels and cruise services, to meet the needs of customers
To ensure that staff often expose smiling, active warm welcome for customers to enjoy the feeling of home away from home
Kangtai all staff will do all we can provide to high-quality till a comprehensive travel service to 11 "as you do."
Kangtai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve perfection, and to achieve "pay attention to feedback, customer for respect for "objective.
參考: me
2010-02-06 3:37 am
Performance Pledges
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better and more professional services, we make the following commitments:
I promise that I will do
ü cargo must be right to do
ü trip mission to provide a guarantee species, will proceed as scheduled
ü early to confirm whether the trip
ü Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
ü Head 365 days a year providing travel information, tour registration, purchase air tickets, booking hotels and cruise services, to meet customer needs
ü expose smiling from time to time to ensure that staff take the initiative to the warm welcome for customers to enjoy the feeling of home away from home
Kangtai all staff will do all we can provide to high-quality till a comprehensive travel service to 11 "as you do."
Kangtai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve excellence and to achieve "pay attention to feedback, customer for respect for "objective.
2010-02-06 12:01:15 補充：
希望可以幫到你啦！！！
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better and more professional services, we make the following commitments:
I promise that I will do
ü cargo must be right to do
ü trip mission to provide a guarantee species, will proceed as scheduled
ü early to confirm whether the trip
ü Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
ü Head 365 days a year providing travel information, tour registration, purchase air tickets, booking hotels and cruise services, to meet customer needs
ü expose smiling from time to time to ensure that staff take the initiative to the warm welcome for customers to enjoy the feeling of home away from home
Kangtai all staff will do all we can provide to high-quality till a comprehensive travel service to 11 "as you do."
Kangtai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve excellence and to achieve "pay attention to feedback, customer for respect for "objective.
2010-02-06 12:01:15 補充：
希望可以幫到你啦！！！
參考: google翻譯
2010-02-05 8:58 pm
Pledge
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better quality and more professional services, we make the following commitments:
I promise that I will do
Cargo must be right to do
Mission trip to provide a guarantee species, will proceed as scheduled
Take place early to confirm whether
Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
Head Office 365 days a year to provide travel information, tour registration, purchase of air tickets, booking hotels and cruise services, to meet the needs of customers
To ensure that staff often expose smiling, active warm welcome for customers to enjoy the feeling of home away from home
Hong Thai all staff will do all we can provide to high-quality till a comprehensive travel service to all "as you do."
Hong Thai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve perfection, and to achieve "pay attention to feedback, customer for respect for "objective.
Hong Thai Travel the spirit of "you can do" spirit of service, continuously improve customer service levels. To further provide a better quality and more professional services, we make the following commitments:
I promise that I will do
Cargo must be right to do
Mission trip to provide a guarantee species, will proceed as scheduled
Take place early to confirm whether
Upon registration, no increase; if fares drop after application to ensure that the difference be returned, so that "early entry has a number"
Head Office 365 days a year to provide travel information, tour registration, purchase of air tickets, booking hotels and cruise services, to meet the needs of customers
To ensure that staff often expose smiling, active warm welcome for customers to enjoy the feeling of home away from home
Hong Thai all staff will do all we can provide to high-quality till a comprehensive travel service to all "as you do."
Hong Thai As an industry leader, in line with the concept of continuous improvement and strives for excellence in attitude, will continue to be a variety of systematic and efficient channels to collect customer feedback in order to be able to achieve perfection, and to achieve "pay attention to feedback, customer for respect for "objective.
收錄日期: 2021-04-13 17:05:07
原文連結 [永久失效]:
https://hk.answers.yahoo.com/question/index?qid=20100205000051KK00523