Please help to check the grammer and give me a comment for the following sentense
My post is Administrator
MY plan in 2010
Firstly, I would like to improve my work for next year. I am going to pending the following point
** Hopefully I can solved some problem on my work so that it can help us smooty to work. I think have so many job and client is upcoming for next year
** Deal with difficulties at work in a calm manner.
** I also would like to learn more communication skills when dealing with the difficult customers.
** Hopefully I can able to handle more mutlipe task. So that I am going to take an English course and Mandarin course for next year.