✔ 最佳答案
Key points are brought out by interactive activities in each class so that staff shall have a good understand of the importance of service and sales.
By providing a set of service procedures, the staff shall be able to offer service step by step according the specific standard.
By providing professional sales techniques, the staff shall be more able to explore the characteristics of the merchandises, communicate with and convince others.
By providing effective body language, the staff can establish good relationship with customers.
Provide basic shop management and staff motivation technique.
Before the training, there exists no established system, such as service procedures, sales procedures, and management and monitoring techniques. We hope the training shall give a new direction to the staff.
Two regional managers shall continue the monitoring duties and keep track of the staff learning progress.
The speaking technique delivered in the classroom shall be transformed into exercises for learning practices among the staff.
The sales procedures taught in the classroom shall be transformed into exercises for purpose of refreshing the memory of the staff.
Shop Managers should always brief the staff to ensure their crystal understanding of the standards and guidelines of the Company.Responsible operating staff should open a training file for each shop staff to facilitate follow-up of the training progress in the future.