✔ 最佳答案
I write to send my heartfelt thanks and high regards for two members of the service team at your store who had assisted us on our visit to Japan last week. Excuse me for being able to name only one of them, Mr. xxx, for the name of the other lady does not appear on the receipt we have.
Fluent in English, Mr. xxx rendered great help to us to find what we looked for. We are impressed by the dedication of your company to serving visitors through this pleasant shopping experience.
I hope our message of thanks could be related to the two staff members.
Best wishes and warm regards,
ssss