✔ 最佳答案
1. I am calling from XXX Company, and we had received XXX’s application. While we were in the process of verifying information, we found out that your signature is different from the previous records. Do you have this application form on hand? If not, is it possible that you come to our office to update your signature?
2. When will you come to our office to update your signature? And what branch will you go to?
3. Moreover, can you provide the most recent monthly bank statement or the inner pages of your saving book? The information you provide must include your name and your account number, we cannot proceed without those information.
4. We will give you a call to confirm after all the arrangements had been made. We will inform you who will be the person assigned to handle your case.