grammer 功課

Dear Sirs,

We have recently received several complaints from our customers
about your whiteboard pens. Obviously the pens don't give (not give) our
customers satisfaction and in some cases refunds have been made to
our customers.

The whiteboard pens are part of the batch of 500 supplied against our
order number8734 dated 4 August. This place (place) on the basis of
a sample pen which was sent (send) by your representative in March.
After compared (compare) the quality of the sample pen with that of a
number of pens from this batch, we find that many of them were (be)
not satisfactory in quality - some of them leak and others ran(run)
out of fluid after wrote (write) for a short period od time.

The complaints we received (receive) so far relate only to white board
pens from the batch mentioned above. Pens supplied before these
were (always be) satisfactory.

We thereore wish returns (return) the unsold balance, amounting to 386 pens. Please replace(replace) them with pens of the quality which our earlier dealings with you led (lead) us to expect.

Please let us know (know) what arrangements you would like us to make (make) for the return of those unsatisfactory whiteboard pens. Your
prompt reply appreciate (appreciate).

Hope I can help you!!!
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