The problem is: the drain pipe in my laundry room sticks out from the floor (like a flipped L-shape ) which means the only way I can connect it to the drain pan is to drill a hole on the side of it to slide the pipe in since the pre-cut holes are on the bottom of the tray, and even I found a model with side pre-cut holes, they won't fit mine.
They wouldn't do the drilling for us because they said in order to drill a hole on hard plastic surface, special equipments are needed otherwise the plastic will crack once you push a drill in (??)
I'm a complete idiot when it comes to house maintenance ...... How do you drill a hole on the side of a plastic tray??
I desperately need my washer to be installed!!!! It's been two weeks!!
I went to my neighbor and his wasn't connected to anything as well!!
However if i ever wanna get my washer installed, I HAVE to do what they told me to.
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* all I have is a regular drill....