✔ 最佳答案
Dear Sir,
本公司先在此深切致歉, 我們之前因行政混亂導勞煩貴公司多寄來一批貨品.
經再次檢查後發現先前的貨品其實沒有問題, 因此現在本公司連同貨品寄回貴公司。
如有不便, 敬請原諒。
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Dear Sir,
First of all, our company deeply regrets causing you trouble for requesting an additional batch of products to be delivered, as a result of our administrative confusion.
The previous batch of products was re-checked and it was actually found that there is nothing wrong with them. We are now, therefore, sending them back to your company.
Please accept our apology for any inconvenience caused.
圖片參考:
http://l.yimg.com/f/i/tw/ugc/rte/smiley_1.gif
peace
2009-06-06 12:46:23 補充:
http://www.ldoceonline.com/dictionary/regret_1
Regret is very formal when it is used to apologize
• I deeply regret causing you offence.