✔ 最佳答案
Dear (Customer Name)
Our descriptions of the colors might be a bit incorrect. However the colors of the clothes we sent you should be correct.
If you are not satisfied with the products, could you please send back to us within 7 days to this address: XXX Taipei. Upon receipt of the returned products, we will arrange refund to you.
We apologise for the inconvience caused to you.
(Another version)
Our descriptions of the colors might be a bit inappropriate. However the colors of the clothes we sent you should be correct.
If you are not satisfied with the products, could you please return the products to us to this address (XXX Taipei) within 7 days. We will arrange refund of money to you upon receipt of the returned products.
We apologise for the inconvience caused to you.