✔ 最佳答案
I have learnt the interpersonal skills after the two days seminars.
These skills can increase my professionalism in the work performance or service. For example, when we communicate with the others, we have to listen to the opinions/demands patiently. We have to understand the needs of the others thoroughly, and we also have to treat them with pleasant and sincere attitude. Furthermore, eye contact and a smile are the essential parts of the communication too. I strongly believe the above skills can increase my work performance, and improve the interpersonal relationships in the daily life.