is about cancelling a contract on Three mobile.Can some one help me please?

2009-03-01 5:51 pm
Hi all,
yesterday, I had just brought my HTC touch pro(mobile) with $69 cap 24 months contract + $10 every month for the mobile and $20 -1Gb mobile internet.

I choose this plan is because i can get $650 credit to call.and 500minutes to people who uses three mobile.

Any way my purpose to get that much is because i want to use that to call internationally....to my mum.....and my wife

but today i found out there is a $100 limits on international calls.
and i had checked all the three mobile caps or even prepaid, they all have the same limit.

and right now i just want to do a $29 cap +
$28 for the same mobile..becausee it offers $150 credit...so that i wouldn't waste my money so much.

i just want to know will there be cancellation fees take place in my case?
and even though there is.....how much will i be paying and how are they going to calculate my cancellation fees?
Will i have to pay for the rest of the 24 mouths?
is there any thing i can do to fix that without costing too much?
what is the best way to fix my problem?
Is there ways that i can transfer to Vodafone?...because they don't have international limits..

i'm really confuse at a moment, don't know want to do.
I hope you guys can help me out.
today is only the second day i had started this contract.

回答 (1)

2009-03-02 5:01 am
✔ 最佳答案
3 Would have subsidised the cost of the handset with the plan that you have selected. So therefore you would be charged a down grade fee, they will likely calcuate it based on the cost of the plan x the remaining months. The costs would be on your contract, do they have a cool off period?

Honestly the best thing is to ring 3 customer service and see what their cost structures are and what option they can offer you.

If you transfer to Voda you will be charged the entire cancellation fee which based on the plan you have i would suggest may be over $1000+
參考: work for a telco


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