幫我改一改呢段英文~同埋可以加d咩先可以表達得好d

I am writing to reply your recent complaint about the service.

We have tried our best to arrive on time but was late dut to the red rain signal

The tank had been actually emptied before we arrived so we did not do anything .

We do not handle installation of the washing machine so we have not done anything to it.

Lastly , we have to apologize for the putting the boxes int he wrong place as we have not labelled where they should go.

Thanks for your contacting us and hope that we can service you again in the future.

The tank had been actually emptied似是用得較為合理。因emptied是被移空 (動詞)的意思，總比用empty(形容詞)來形容「該tank 是空的」能解得通D!!

I am writing this to reply your complain letter about our services that I have received recently.
First of all, there was a red signal of raining in the morning. We are sorry about we were late, but we did try our best to get there as soon as possible.
In fact, the tank was empty before we arrived, so we didn't do anything about the fish tank. Second, our service does not include the work of of installing the washing machine.Therefore, we ignored it.
Finally, the reason why we put the boxes wrongly is you didn't label the boxes.
Once again, We apologize about those troubles and thanks for writing your valuable opinions to us. We hope you'll enjoy your new home.

have a nice day!



我盡量跟返你原文...原本意思..

I am writing in response to your complaint letter about our service.

We had tried our best to arrive on time, but it was still late due to the red rain signal. We apologized for the inconvenices.

I would like to point out a few things to you. Firstly, the tank was empty before we arrived. We did not do anything about the fish tank. Secondly, installation of the washing machine is not part of our responsibilities. Finally, we did not know where we can put the boxes since they are not labeled. We apologize for the fact that we put them in the wrong places.

Thank you for your feedback, and we certainly feel happy for you to have a new home.

I am writing this letter to reply your complained about the service that I have received recently.

First, there were red rain in the morning. We have try our best to arrived but we felt very sorry because we have been late on that day.
In fact, the tank was empty before we arrived so we didn't do anything with the fish tank.
About the washing machine there wasn't our job to install it so we ignore it the order.
Finally, you didn't lay the boxes down, we didn't know where we can put them. We felt very sorry that we have put the boxes in wrong place.
Thank you for your writting to us. We hope that you will be happy to have a new home.