首先, 你有無 Anti- spyware / Anti - virus program 起你部電腦到? 如果無的話, 請你用 online scanners 幫你 check 下咩野 infect 你部腦先....
(1)
http://housecall.trendmicro.com/ [請你跟個instruction 做, step by step]
(2) scan 完之後, 通常會幫你 delete 一D 容易 delete 嘅 virus/spyware etc.
(3) 請你去 "desktop" ---->"IE" icon ---> right click ---> "Properties"
and then delete cookies/history/temp files from internet options general page
(4) 之後請去 "start"--> "control panel" --> "internet options" --> "privacy" --> "advanced" --> "override"
選擇:
allow 1st party cookies
BLOCK 3rd [ tracking ] party cookies
(5) 之後請去 "start" --> "All programs" --> "Accessories" --> "System tool" --> "disk cleanup"
除咗 "compress files" 同 " office setup files", 其他都 click sa, and then click "OK"
(6) 之後請去 turn off 你個電腦 ge "system restore"
完成以上之後, 可以開始 remove virus
(1)因為 trojans, worms, key loggers, viruses and spyware 都好難 remove,
所以我 recommend 你用以下 ge programs 幫你 remove.
NOTE: Recommend 你 set 部電腦去 safe mode 先
-is so hard for me to type in chinese, i will type the rest in english, sorry for any inconvenience-
(A) AVG Anti-Spyware: I'm not a huge fan of the AVG Antivirus but I've found that their Anti-Spyware does have a good kick to it. It can find a lot of the obscure malware programs some of the others might miss.
free.avg.com
OR
Avast - much better than AVG... recommend you to use that
www.avast.com
(B) Malwarebytes Anti-Malware.....It can detect and remove malware that even the most well-known Anti-Virus and anti-Malware applications on the market today cannot.
http://www.regnow.com/trialware/download/Download_mbam-setup.exe?item=12128-1&affiliate=81959
(2) if possible ....scan 多一次 online scan...see if it has deleted those harmful virus or malwares
(3)Turn back on your system restore
P.S. In a VERY worst case,use your recovery or re install disk to re install windows <--- means format your whole computer
參考: 自己..... 10 年在加拿大生活所得的經驗
