There are two terms here; 3y² and -12
They can be broken up into 3Ãy² and 3Ã(-4)
Both terms contain 3 which is a common factor.
So, taking the 3 out, we get 3(y² - 4).
Now, recall a² - b² = (a - b)(a + b)
So y² - 4 = y² - 2² = (y - 2)(y + 2)
So, the answer is 3(y - 2)(y + 2).