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I am writing to make a complaint on the line cancellation arrangement of your company.
My company applied for several telephone lines in 2007, and has called your company's hotlines several times since July this year, requesting cancelling the telephone lines #2355 6666, 2356 6667, 2355 6777 and fax number 3235 5687. However, no reply has yet been received from Ms. CHAN and Mr. KWAN of the hotlines on the line cancellation arrangement nor completing the line cancellaton form. As a result, the revelent lines are automatically renewed and an additional fee of $600 is incurred unnecessarily.
I am dissappointed by the arrangement of your company and would be grateful if your company could kindly handle my case as soon as possible.