How to improve customer service

Good customer service is an integral part of any business or organization. Any profession that requires interaction with the public needs to exercise effective customer service skills in order to gain and retain customers. The fundamentals of customer service are quite easy to implement, we just need to be reminded of the basics from time to time.
point:
1.Add people-loving people to your team. Employees who are outgoing and friendly tend to be nice to customers and empathetic concerning their problems.
2.Offer periodic customer service training programs for employees.
3.Allow customers to give feedback. You can issue surveys or randomly call customers to get their opinions.
4.Catch your customers off guard. Pleasantly surprise your customers with a bonus an unexpected bonus product along with a thank you note.

Hope this help!