Dear FreeLotto Member,
Thank you for your message to Customer Service at FreeLotto.
We appreciate that you are taking the time to contact us.
In the interest of providing you with the fastest possible response to your
inquiry, we have put together answers to the most Frequently Asked Questions.
1. I think I won, how do I collect my prize?
2. What are the prizes for the FreeLotto(R) Games?
3. How do I Play?
4. What is a TSN (Transaction Serial Number)?
5. What is a PIN number?
6. Am I eligible to play FreeLotto?
7. Why is FreeLotto not available in these places?
8. I am an international player. Can I play FreeLotto?
9. Why am I not receiving my Confirmation e-mail and what should I do?
10. Why am I not receiving my Results e-mail and what should I do?
11. How do I unsubscribe from FreeLotto e-mails?
12. What is the F.A.S.T. Subscription Service?
13. I have a question regarding my FAST account. What should I do?
14. How can I change my mailing address or e-mail address?
15. I forgot my password. What can I do?
16. How can I see previous results?
17. I won. How can I claim my prize?
18. Why do I have to pay if FreeLotto is free?
19. Is FreeLotto legal?
20. Why don't you offer telephone customer service?
21. Do you sell or rent my personal infronation?
22. What is a Click2Join banner?
23. English is not my primary language, do you offer customer service in
other languages?
24. Do people really win prizes?
25. I do not see my question. What should I do?