係澳門威尼斯人酒店房間整污糟毛巾&床單要賠償嗎?

2008-08-04 11:20 am
上個月我同我朋友係澳門威尼斯人酒店住左一晚,
CHECK IN既時候佢話要比按金,咁當時我地冇咁多CASH(好似千幾蚊),
所以我朋友就碌卡比左先!佢話之後冇問題就會退反!
個晚我突然M COME,張床單污糟左少少(有少少漬)
後尾沖涼時又滴左D血落浴室D毛巾到,
後尾我朋友話D毛巾橫掂都要洗架啦,唔驚既!
所以我冇理到,如果唔係我會幫佢洗反!
CHECK OUT時排緊隊,佢有個快速CHECK OUT方法FOR用信用卡比訂既人,
只須要寫反D資料就走得,所以佢冇即時上房睇有冇損毀!
如果有咩問題就係信用卡扣!
但係前日我朋友同我講信用卡有個4百幾蚊既收費,張單係寫澳門酒店所扣既!
但礙於到期我個朋友已經交左錢啦!
我有以下幾個問題!

1)我想問下如果唔係屬於人為破壞都要賠錢嗎?(即係我個個案!)

2)一間好似威尼斯人咁大間既酒店會係賬單方面出錯MA?(因為我驚佢扣錯$!)

3)如果想追討反可以打咩電話,澳門威尼斯人酒店有冇香港電話架?

4)重有我朋友交左錢係咪已經認同左賠償?但係毛巾啫,駛唔駛4百幾蚊AR?

5)有冇D咩方法可以查詢反究竟係賠D咩!因為打過去信用卡中心佢話佢地都唔清楚!

唔該哂!!因為冇啦啦比人扣$好無奈!/一\
THANK YOU!

回答 (2)

2008-08-04 11:34 am
✔ 最佳答案
I dun think a 5 stars like 威尼斯人will charge u for just makind their towel dirty la~ I think is charges for something else la~ u must phone them and ask them wt is the $400 for...... card center certainly dun know y la~ u paid $400 = u cornfirm the payment~ but if it is their faults, they will give u bk the money~ ofcox even a 5 stars hotel will make a mistake la~ usuaslly is payment for demage things, food, Tv movie or charge channel etc. if u siad u didn't demange it or it is like that befor I move in , then a resonable explaination will be acceptable. Hope my opinion will help ~
參考: myself
2008-08-04 8:53 pm
吓?整污糟毛巾.一定唔使賠!我都做過6年酒店.從來未聽過有呢件事.D 人整污糟地毯咁煩都未使賠啦.除非係真係打爛野 ka 姐.故一定要追究到底.同埋我一般 check out 時.會問佢地攞番張 in-print lor. 即係佢地 check-in 時碌個張信用卡 slip. 大家當面撕左佢.唔好煩!住客係有權咁樣要求 ka ma. 但你做左 express check out lor. 咁就比佢”禁”住搶!
你打去信用卡中心問冇用 ka. 要打番酒店問.叫佢地 send 番張收據黎.講明係 charge 左你地乜野要$400幾蚊.如果係佢地唔岩,就投訴到底呀.  


收錄日期: 2021-04-19 01:36:04
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